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KUNDENDIENST

Wenn Sie ein AUTORISIERTER HÄNDLER sind, haben wir ein spezielles System, um Ihre Serviceanfragen zu bearbeiten. Bitte verwenden Sie das unten stehende Formular, um mit uns zu kommunizieren und die Unterstützung zu erhalten, die Sie benötigen, um die Anforderungen Ihrer Kunden zu erfüllen.

BEGINNEN WIR!

Um ein Kundendienst-Ticket zu öffnen, muss das folgende Formular ausgefüllt werden: prüfen Sie, ob Sie im Besitz Ihrer Kunden-Nummer, der Rechnungsnummer bezüglich der reklamierten Ware und der Fotos des Produktes, Umverpackung und Elektro-Etiketts sind. Je genauer Sie das Formular ausfüllen, umso einfacher und schneller kann Ihre Anfrage bearbeitet werden.
Produkt, das Gegenstand des Kundenservice ist*
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  • Other
  • Accordéon Battery EG - Prisma/Schwarz
  • Accordéon Battery EG - Prisma/Weiss
  • Accordéon Suspension M - Gold
  • Accordéon Suspension M - Silver
  • Accordéon Suspension M - White
  • Accordéon Table M - White
  • Accordéon Vertical Suspension S - Gold
  • Accordéon Vertical Suspension S - Prisma
  • Aria Applique S - Gold
  • Aria Applique S - Transparent
  • Aria Infinita 1 - Gold
  • Aria Infinita 1 - White
  • Aria Infinita 2 - Gold
  • Aria Infinita 2 - White
  • Aria Infinita 3 - Gold
  • Aria Infinita 3 - White
  • Aria L - Gold
  • Aria L - Transparent
  • Aria M - Gold
  • Aria M - Transparent
  • Aria S - Gold
  • Aria S - Transparent
  • Aria XL - Black
  • Aria XL - Gold
  • Aria XL - Transparent
  • Atmosfera Suspension M - Gold
  • Atmosfera Suspension M - Pewter
  • Atmosfera Table M - Gold
  • Atmosfera Table M - Pewter
  • Atmosfera Table S - Gold
  • Atmosfera Table S - Pewter
  • Aurora Ceiling L - Black
  • Aurora Ceiling L - White
  • Aurora Ceiling S - Black
  • Aurora Ceiling S - White
  • Avia L - Black
  • Avia L - White
  • Avia M - Black
  • Avia M - Blue
  • Avia M - Tuerkis
  • Avia M - White
  • Avia S - Black
  • Avia S - White
  • Avia XL - Black
  • Avia XL - White
  • Bach Floor XL - Gold
  • Bach Floor XL - White
  • Bach Floor XXL - Gold
  • Bach Floor XXL - White
  • Bang Outdoor Step Light L - Anthracite
  • Bang Outdoor Step Light L - Corten
  • Bang Outdoor Step Light L - Light Gray
  • Bang Outdoor Step Light S - Anthracite
  • Bang Outdoor Step Light S - Corten
  • Bang Outdoor Step Light S - Light Gray
  • Cactus Floor XL - Gold
  • Cactus Floor XL - Prisma
  • Cactus Floor XXL - Gold
  • Cactus Suspension M - Gold
  • Ceremony Suspension L - Fumè
  • Ceremony Suspension L - Prisma
  • Ceremony Suspension L - White
  • Ceremony Suspension S - Fumè
  • Ceremony Suspension S - Prisma
  • Ceremony Suspension S - White
  • Chantal Suspension M - Orange
  • Chantal Suspension M - White
  • Chantal Suspension S - Orange
  • Chantal Suspension S - White
  • Charlotte Applique M - White
  • Charlotte Floor EG - White
  • Charlotte Globe Suspension M - White
  • Charlotte Outdoor Applique M - Anthracite
  • Charlotte Outdoor Applique M - Corten
  • Charlotte Outdoor Applique M - Light Gray
  • Charlotte Outdoor Bollard M - Anthracite
  • Charlotte Outdoor Bollard M - Corten
  • Charlotte Outdoor Bollard M - Light Gray
  • Clizia Battery EG - Fumè
  • Clizia Ceiling/wall L - Fumè
  • Clizia Ceiling/wall L - Orange
  • Clizia Ceiling/wall L - Pixel
  • Clizia Ceiling/wall L - White
  • Clizia Ceiling/wall M - Fumè
  • Clizia Ceiling/wall M - Orange
  • Clizia Ceiling/wall M - Pixel
  • Clizia Ceiling/wall M - White
  • Clizia Ceiling/wall S - Fumè
  • Clizia Ceiling/wall S - Orange
  • Clizia Ceiling/wall S - Pixel
  • Clizia Ceiling/wall S - White
  • Clizia Mama Non Mama Applique EG - Black
  • Clizia Mama Non Mama Applique EG - Gold
  • Clizia Mama Non Mama Applique EG - White
  • Clizia Mama Non Mama Battery EG -
  • Clizia Mama Non Mama Battery EG - Black
  • Clizia Mama Non Mama Battery EG - Gold/White
  • Clizia Mama Non Mama Battery EG - White
  • Clizia Mama Non Mama Ceiling/wall L - Black
  • Clizia Mama Non Mama Ceiling/wall L - Gold
  • Clizia Mama Non Mama Ceiling/wall L - White
  • Clizia Mama Non Mama Ceiling/wall M - Black
  • Clizia Mama Non Mama Ceiling/wall M - Gold
  • Clizia Mama Non Mama Ceiling/wall M - White
  • Clizia Mama Non Mama Ceiling/wall S - Black
  • Clizia Mama Non Mama Ceiling/wall S - Gold
  • Clizia Mama Non Mama Ceiling/wall S - White
  • Clizia Mama Non Mama Suspension 130 - Black
  • Clizia Mama Non Mama Suspension 130 - Gold
  • Clizia Mama Non Mama Suspension 130 - White
  • Clizia Mama Non Mama Suspension L - Black
  • Clizia Mama Non Mama Suspension L - Gold
  • Clizia Mama Non Mama Suspension L - White
  • Clizia Mama Non Mama Suspension S - Black
  • Clizia Mama Non Mama Suspension S - Gold
  • Clizia Mama Non Mama Suspension S - White
  • Clizia Mama Non Mama Table EG -
  • Clizia Mama Non Mama Table EG - Black
  • Clizia Mama Non Mama Table EG - Gold/White
  • Clizia Mama Non Mama Table EG - White
  • Clizia Suspension L - Fumè
  • Clizia Suspension L - Orange
  • Clizia Suspension L - Pixel
  • Clizia Suspension L - White
  • Clizia Suspension S - Fumè
  • Clizia Suspension S - Orange
  • Clizia Suspension S - Pixel
  • Clizia Suspension S - White
  • Clizia Table EG - Fumè
  • Clizia Table EG - Orange
  • Clizia Table EG - White
  • Cordoba Suspension M - White
  • Diamond Floor L - White
  • Diamond Floor M - White
  • Diamond Table S - White
  • Drusa Ceiling/wall M - Velvet
  • Drusa Suspension M - Velvet
  • Etoile Ceiling/wall S - Prisma
  • Etoile Suspension L - Prisma
  • Etoile Suspension S - Prisma
  • Fabula Ceiling/wall L - Prisma
  • Fabula Ceiling/wall M - Prisma
  • Fabula Suspension L - Prisma
  • Fabula Suspension M - Prisma
  • Fiordlys Applique M - Gold
  • Fiordlys Applique M - Silver
  • Fiordlys Applique M - White
  • Fiordlys Suspension LIN - Gold
  • Fiordlys Suspension LIN - Silver
  • Fiordlys Suspension LIN - White
  • Fiordlys Suspension RO - Gold
  • Fiordlys Suspension RO - Silver
  • Fiordlys Suspension RO - White
  • Fiorella Suspension M - White
  • Fiorella Suspension S - White
  • Fiorellina Table S - White
  • Flora Floor M - Copper
  • Flora Floor M - Gold
  • Flora Floor M - Pewter
  • Flora Floor M - Silver
  • Flora Floor M - White
  • Flora Suspension M - Copper
  • Flora Suspension M - Gold
  • Flora Suspension M - Pewter
  • Flora Suspension M - Silver
  • Flora Suspension M - White
  • Gemmy Suspension M - Arlecchino
  • Gemmy Suspension M - Gold
  • Gemmy Suspension M - Multicolor
  • Gemmy Suspension M - Prisma
  • Gemmy Suspension M - Prisma/Gold
  • Ginetta Suspension M - Prisma
  • Goccia Suspension M - Prisma
  • Half Charlotte Suspension L - White
  • Hanami Ceiling/wall M - Prisma
  • Hanami Suspension L - Prisma
  • Hanami Suspension S - Prisma
  • Hugo Floor M - Prisma
  • Hugo Suspension 2 - Prisma
  • Hugo Suspension 3 - Prisma
  • Hugo Suspension HRZ - Prisma
  • Hugo Suspension VRT - Prisma
  • Idea Recessed Wall REC - White
  • Idea Table EG - Messing
  • Kalatos Ceiling/wall EG - Black/Gold
  • Kalatos Ceiling/wall EG - Prisma
  • Kalatos Suspension EG - Black/Gold
  • Kalatos Suspension EG - Prisma
  • La Belle Etoile Ceiling/wall S - Black
  • La Belle Etoile Ceiling/wall S - White
  • La Belle Etoile Suspension L - Black
  • La Belle Etoile Suspension L - White
  • La Belle Etoile Suspension S - Black
  • La Belle Etoile Suspension S - White
  • La Lollo Applique M - Gold
  • La Lollo Applique M - Gradient
  • La Lollo Applique M - Pewter
  • La Lollo Applique M - White
  • La Lollo Floor M - Prisma
  • La Lollo Floor M - Prisma/Gold
  • La Lollo Suspension 100 - Gold
  • La Lollo Suspension 100 - Gradient
  • La Lollo Suspension 100 - Pewter
  • La Lollo Suspension 100 - White
  • La Lollo Suspension 140 - Gold
  • La Lollo Suspension 140 - Gradient
  • La Lollo Suspension 140 - Pewter
  • La Lollo Suspension 140 - White
  • La Lollo Suspension L - Gold
  • La Lollo Suspension L - Gradient
  • La Lollo Suspension L - Pewter
  • La Lollo Suspension L - White
  • La Lollo Suspension M - Gold
  • La Lollo Suspension M - Gradient
  • La Lollo Suspension M - Pewter
  • La Lollo Suspension M - White
  • La Lollo Suspension XL - Gold
  • La Lollo Suspension XL - Gradient
  • La Lollo Suspension XL - Pewter
  • La Lollo Suspension XL - White
  • La Lollona 4XL - Gold
  • La Lollona 4XL - Gradient
  • La Lollona 4XL - Pewter
  • La Lollona 4XL - White
  • La Lollona 5XL - Gold
  • La Lollona 5XL - Gradient
  • La Lollona 5XL - Pewter
  • La Lollona 5XL - White
  • La Traviata Suspension 180 - Prisma
  • La Traviata Suspension 220 - Prisma
  • La Vie Ceiling/wall L - Blue
  • La Vie Ceiling/wall L - Orange
  • La Vie Ceiling/wall L - White
  • La Vie Ceiling/wall M - Blue
  • La Vie Ceiling/wall M - Multiblau
  • La Vie Ceiling/wall M - Multigruen
  • La Vie Ceiling/wall M - Orange
  • La Vie Ceiling/wall M - White
  • La Vie Ceiling/wall S - Blue
  • La Vie Ceiling/wall S - Orange
  • La Vie Ceiling/wall S - White
  • Lafleur Applique M - Prisma
  • Lafleur Applique M - Velvet
  • Lafleur Battery EG - Prisma
  • Lafleur Battery EG - Velvet
  • Las Palmas Floor L - White
  • Las Palmas Floor XL - White
  • Le Grand Ceremony 6XL - White
  • Lillibet Suspension M - Black
  • Lillibet Suspension M - White
  • Liza Table EG - Pewter
  • Liza Table EG - Prisma
  • Medusa Suspension EG - Black
  • Mida Applique S - Ambra
  • Mida Applique S - Gold
  • Mida Applique S - Multicolor
  • Mida Applique S - Rosa
  • Mida Applique S - Silver
  • Mida Ceiling/wall L - Ambra
  • Mida Ceiling/wall L - Gold
  • Mida Ceiling/wall L - Multicolor
  • Mida Ceiling/wall L - Rosa
  • Mida Ceiling/wall L - Silver
  • Mida Ceiling/wall M - Ambra
  • Mida Ceiling/wall M - Gold
  • Mida Ceiling/wall M - Multicolor
  • Mida Ceiling/wall M - Rosa
  • Mida Ceiling/wall M - Silver
  • Modula Floor LIN - Black/Crystal
  • Modula Floor LIN - Black/Plissé
  • Modula Floor LIN - Grey/Crystal
  • Modula Floor LIN - Grey/Plissé
  • Modula Floor TWI - Black/Crystal
  • Modula Floor TWI - Black/Plissé
  • Modula Floor TWI - Grey/Crystal
  • Modula Floor TWI - Grey/Plissé
  • Modula Suspension 1 - Black/Crystal
  • Modula Suspension 1 - Black/Plissé
  • Modula Suspension 1 - Grey/Crystal
  • Modula Suspension 1 - Grey/Plissé
  • Modula Suspension 2 - Black/Crystal
  • Modula Suspension 2 - Black/Plissé
  • Modula Suspension 2 - Grey/Crystal
  • Modula Suspension 2 - Grey/Plissé
  • Nuvem Outdoor EG - White
  • Nuvem Suspension EG - Velvet
  • Nuvem Suspension EG - White
  • Odeon Ceiling L - Gold
  • Odeon Ceiling M - Gold
  • Overlay the Ideal Table Lamp EG - Messing
  • Quantica Suspension 120 - Gold
  • Quantica Suspension 75 - Gold
  • The Lightning Archives EG - Faena Art
  • The Lightning Archives EG - L' Afrique
  • The Lightning Archives EG - Labyrint
  • The Lightning Archives EG - Love Peace Joy
  • Tulip Battery EG - Black
  • Tulip Battery EG - White
  • Tulip Suspension 14 - Prisma
  • Tulip Suspension 14L - Prisma
  • Tulip Suspension 14R - Prisma
  • Tulip Suspension 7L - Prisma
  • Tulip Suspension 7R - Prisma
  • Veli 7 Suspension EG - Black
  • Veli 7 Suspension EG - Copper
  • Veli 7 Suspension EG - Gold
  • Veli 7 Suspension EG - Prisma
  • Veli 7 Suspension EG - Silver
  • Veli 7 Suspension EG - White
  • Veli Aurea Ceiling/Wall L - White/Gold
  • Veli Aurea Ceiling/Wall M - White/Gold
  • Veli Aurea Suspension L - White/Gold
  • Veli Aurea Suspension M - White/Gold
  • Veli Ceiling/wall L - Black
  • Veli Ceiling/wall L - Copper
  • Veli Ceiling/wall L - Gold
  • Veli Ceiling/wall L - Prisma
  • Veli Ceiling/wall L - Silver
  • Veli Ceiling/wall L - White
  • Veli Ceiling/wall M - Black
  • Veli Ceiling/wall M - Copper
  • Veli Ceiling/wall M - Gold
  • Veli Ceiling/wall M - Prisma
  • Veli Ceiling/wall M - Silver
  • Veli Ceiling/wall M - White
  • Veli Ceiling/wall S - Black
  • Veli Ceiling/wall S - Copper
  • Veli Ceiling/wall S - Gold
  • Veli Ceiling/wall S - Prisma
  • Veli Ceiling/wall S - Silver
  • Veli Ceiling/wall S - White
  • Veli Couture 7 Suspension 3XL - Couture
  • Veli Couture Ceiling/wall L - Couture
  • Veli Couture Ceiling/wall M - Couture
  • Veli Couture Ceiling/wall S - Couture
  • Veli Couture Suspension L - Couture
  • Veli Couture Suspension S - Couture
  • Veli Couture Table S - Couture
  • Veli Foliage Ceiling/wall L - Foliage
  • Veli Foliage Ceiling/wall M - Foliage
  • Veli Foliage Ceiling/wall S - Foliage
  • Veli Foliage Suspension L - Foliage
  • Veli Foliage Suspension S - Foliage
  • Veli Foliage Table S - Foliage
  • Veli Mini Couture Suspension XS - Couture
  • Veli Suspension L - Black
  • Veli Suspension L - Copper
  • Veli Suspension L - Gold
  • Veli Suspension L - Prisma
  • Veli Suspension L - Silver
  • Veli Suspension L - White
  • Veli Suspension S - Black
  • Veli Suspension S - Copper
  • Veli Suspension S - Gold
  • Veli Suspension S - Prisma
  • Veli Suspension S - Silver
  • Veli Suspension S - White
  • Veli Table EG - Black
  • Veli Table EG - White
  • Venti Floor EG - Venti